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5CO01 must submit a presentation package for assignment two, in which they will provide an assessment of each learning criteria. To better understand the learning concepts, students are also required to refer to the cast study from BMC. Listed below are the questions for this unit; AC 2.1 Principles and models of organisational and human behaviour that demonstrate how individuals, groups, and teams contribute to the success of an organisation
GuidelinesStudents will discuss the following theories of human behaviour:
- According to Belbin theory, there are five roles on the Belbin team: resource investigator, implementer, coordinator, plant, team worker, specialist, shaper, monitor, evaluator, and finisher.
- Model of group development based on Tuckman (identifies five stages in the development of a group, including formation, norming, storming, performing, and adjournment).
- In Maslow’s hierarchy of needs (five levels of human motivation: physiological needs, safety needs, love and belonging needs, esteem needs, and self-actualisation needs), the physiological needs are placed at the top.
- Motivation theory of Hertzberg (two-factor theory explaining motivator factors and hygiene factors)
- Theories of leadership
- Theories of systems
- Alternative collegial models
GuidelinesThis lesson will teach students how to identify internal and external drivers of change. Organisational change of products, financial crisis, complaints from the organisation’s stakeholders, such as customers, and workplace accidents are examples of internal change drivers. In PESTLE analysis, external change drivers are identified in terms of politics, economics, social, technology, law, and the environment. The students are also required to identify and explain two types of change models;
- The 8-step change model of Kotter
- The Kubler-Ross curve
- Lewin’s three-stage model of change
- Adams and Spencer’s seven-step model
Guidelineshttps://www.cipd.co.uk/knowledge/fundamentals/relations/diversity/factsheet to explain the benefits of diversity and inclusion at work and the impact on organisation success. A.C. 2.4 Based on your experience and current good practice theories, describe the positive and negative ways that people practices can affect the business culture and behaviour of the organisation
GuidelinesStudents must understand that people practices can positively and negatively affect organisational culture and behaviour. In evaluating these aspects, the people professionals should look at the following points:-
- Motivation levels
- Beliefs and values at work
- Openness and trust
- Employees’ perceptions
- Students should focus on analysing models such as;-
- Handy’s 4 Cultural types
- Stewardship concept
GuidelinesRefer to these resources for students https://www.cipd.co.uk/knowledge/culture/well-being/factsheet for insight on the issue of well-being at work. Several factors contribute to employee well-being, and students should explain them. These factors include employee mental health status and stress management. Additionally, the students should explain the significance of employee well-being for an organisation and individuals. Considerations, in this case, include the following:-
- Workplace absenteeism is reduced
- Retention of employees and reduced turnover
- Healthy workplaces that focus on employee inclusion and growth.
- Engagement, motivation, and morale of employees increased.
GuidelinesThe students will be identifying concepts in the employee life cycle and evaluating the activities that human resource professionals perform at each stage. These stages are:-
- Employee development
- Employee retention/exit
GuidelinesThe students evaluate the people practice concept and compare it to the strategic organisational functions organised by senior management. Additionally, they evaluate the partnership between people practices and business operations functions. Last but not least, a link between people practices and organisational services is provided to help identify the best support system for enhancing organisational success. A.C. 3.4 Principles of interacting with internal customers to determine their needs
GuidelinesPotential candidates, organisational managers, and employees are examples of internal customers. These customers can be engaged in a variety of ways, including;-
- Joint consultations
- Needs analysis
- Stakeholder analysis
GuidelinesStudents should think of a project that they have been a part of within a company or organisation. Students should explain the phases of project management, including the following:
- Project conception
- Project development
- Project realisation
- Project termination.
- Communication between all stakeholders
- Monitoring project activities with leadership involvement
- Participation of leadership in evaluating project success and lessons learned.