5CO03 Professional Behaviours and Valuing People Task One Guideline

5CO03 Professional Behaviours and Valuing People Task One Guideline

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Introduction to the 5CO03 Unit

The purpose of 5CO03 Professional Behaviours and Valuing People is to determine the role of people professionals in establishing positive working relationships. The organisation accomplishes this by analysing its ethical practices and other core behaviours that enhance the performance of its people. This unit will teach how people professionals can apply their personal and ethical values to create an ethical culture and make decisions that positively impact others and the organisation. In the unit, inclusiveness and collaboration in the workplace have been discussed and the benefits on the organisation and the employees. This unit also analyses people’s development as they evolve within an organisation. Professionals in the human resources field should be committed to learning new skills to improve their performance.

Task One: Present ethical practices in business

The task one assignment is a presentation with 1-2 slides for each assessment criterion and presenter notes. In the presentation, we explain how ethical practices enhance workplace relationships.

AC 1.1 Explain the term professional and what it means to be a people professional.


Defining the term “professional” is required in the question—those who perform their tasks and compete for their duties as professionals practice knowledge and use skills. In addition to their expertise in influencing and inspiring people, people professionals use the core behaviours in the CIPD Professional Map to guide their actions.

Students should mention that the CIPD Professional Map was designed and developed. The purpose of this framework has been to clarify the principles, evidence, and outcomes that people professionals need to champion for better work and improved relationships.

AC 1.2 Give at least three examples of how your ethical values affect how you work and develop working relationships so that you can explain what ethical values are.


The following are some examples of personal values that students should discuss:

  • Fairness
  • Inclusivity
  • Evidence-based decision-making
  • Equality
  • Honesty
  • Professional integrity

They explain how personal values assist them in making appropriate decisions that contribute to professional success. Further, these personal values provide insight into how behaviours and values shape relationships. In addition, learners should explain how to value cultural differences and different expectations.

AC 1.3, 1.5 Using your professional or personal experiences, explain how you can/have;- Contributed to discussions to ensure people practices are applied;- Communicated effectively to engage and influence others; and how you might raise issues with policy or practice issues that conflict with legislation or ethical values.


AC 1.3 asks learners to explain why professionals should be informed and use their values when participating courageously in discussions. People professionals must speak up for themselves and ensure that human resources, organisation design, and learning and development concepts are fulfilled to create value for all workers. This question discusses how companies engage with businesses, economies, and societies to promote better working conditions.

Providing suitable communication styles and platforms for information exchange is a crucial part of engagement in the workplace. Tone and pacing are essential variations to consider, attention when communicating, and communication skills and evidence when communicating and making decisions.

AC 1.5 asks learners to raise issues by considering organisational policies and leadership styles that might cause conflict. In addition to learning the different types of conflict, legal issues, and ethical values, professionals should think about how and when to raise issues. For example, professionals in human resources should discuss topics that conflict with ethical values when organisations face the challenge of whistleblowing.

AC 2.1 Using relevant theory, present a robust argument demonstrating the business and human benefits of having people feel included, valued and fair at work.


Inclusion, respect, and fair treatment of others have the following benefits:

  • Job satisfaction increased
  • A positive reputation for the company
  • Retention of employees
  • Conflict resolution improved
  • Reduced sick leave and absenteeism
  • Efficiencies and effectiveness improved

In addition to explaining the value of valuing and including people at work, learners should explain relevant theories that emphasise the value of valuing and including people. Examples of theories that students should discuss include:

  • Maslow’s hierarchy theory
  • Worker engagement
  • Worker wellbeing
  • McLelland theory
  • David Rock theorist

AC 2.2, 2.3 Explain an initiative for improving people practices implemented in response to feedback from internal and external sources, how it works, and the benefits.


The learning and development initiative, developed through employee feedback and engagement, is an example of a people practice initiative. Partnering with partners and collaborating with them on designing solutions to the issues and initiatives examined to deliver effective solutions is part of professionals.

Learning outcomes should include explaining how to promote engagement at work through formal and informal feedback. For example, professionals engage in various engagement methods, such as emails, document exchanges that facilitate feedback, discussions among professionals, and consultations.

It is essential to evaluate how solutions contribute to influencing and engaging people in an organisation;-

  • Influence people’s opinions
  • Encourage people to accept change by creating a need for it
  • If necessary, change your drive

As part of the assessment, the learners analyse how solutions consider different people and organisational needs to impact the organisation positively. After completing the assessment, students should complete the second part of the 5CO03 assignment.

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