HR Level 3 Process Improvement
Reflective Statement
| NAME: | DATE OF ACTIVITY(S): | ||
| SKILL: | PROCESS IMPROVEMENT | Date of completion |
| TASK | WHAT DID YOU DO? | HOW DOES THIS ACTIVITY ENABLE YOU TO DEMONSTRATE THIS PARTICULAR SKILL? | WHAT HAVE YOU LEARNED FOR THE FUTURE? |
| Questions to consider: | This is a brief overview of the action or activity undertaken? | How did I do, with relation to the skill? What was the impact on others, or on the situation? What did you do that worked well? And not so well? | Is there anything you would have done differently in a similar situation? Summarise your learning from this episode; think about how you will use this learning in your current role (either now, or in the future)? This reflection will enable you to develop development goals for yourself – which are included at the end of this form |
| Think of a time when you have identified an improvement that could be made to existing HR team procedures or practices. This might be for the team in general, or might just apply to your own job role. What skills did you need to be able to analyse the problem and your suggested improvement to the process to avoid this happening again? How did you then communicate your idea to your manager and/or the rest of the team, to ‘sell’ your idea and make it happen? | |||
| Reflect on a ‘change’ project that you have worked on as part of your job role? This might have been working with colleagues to introduce a new policy or process, or might be working as part of a large team on something major such as an organisational restructure. What was your role in this change management project? What skills did you need to employ to help make it successful? |
| WHAT WAS THE IMPACT….? | |
| On the Customer/Stakeholder? i.e. what was the impact on your internal and/or external customers or stakeholders? Think about it from their point of view and describe how the impact of your actions affected them | . |
| On the Business? i.e. what was the impact on your employer/organisation? How have your actions contributed to the success of the organisation? How did your actions help to embed your employer’s vision and/or values? | |
| On your team/HR function? i.e. how did this add value to the effectiveness of the HR function in your organisation? | |
| EXPLAIN HOW YOU PRACTISED EACH OF THE BELOW, DURING THIS ACTIVITY(S): | |
| British Values (i.e. Democracy, The Rule of Law, Individual Liberty, and Mutual Respect and Tolerance of Those With Different Faiths and Beliefs). | |
| Functional Skills (i.e. numeracy and literacy) | |
| FUTURE DEVELOPMENT NEEDS AND TARGETS | |
| Summarise your key learning points from this activity(s) | . |
| What goals will you now set yourself to develop your learning in this area?* | |
| *FINAL ACTIVITY Once your assessment for this skill has been completed, please add your new learning goals to your Personal Development Plan |
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