CMI 302 Managing a Team to Achieve Results
Unit Description
Effectively managing teams that communicate well and overcome obstacles is a crucial skill for any manager. High-performing, cohesive teams thrive in environments where there is a shared understanding of values, goals, and objectives. CMI 302 Managing a Team to Achieve Results is designed to help managers grasp the dynamics of workplace teams and how to lead them to achieve successful outcomes.
Learning Outcome
By the end of this unit, learners will be able to:
- Understand the role and purpose of teams.
- Identify the key characteristics of a high-performing team.
- Effectively lead, communicate with, and motivate a high-performing team.
- Proactively address challenges in team management.
- Manage and assess team performance.
Assessment Questions
Task 1
1.1 Define the purpose of teams
1.2 Explain types of teams in an organisation
1.3 Summarise the roles in a team using a recognised theory
1.4 Explain how members of a team affect team dynamics
1.5 Identify the advantages and disadvantages of team working and lone working
Task 2
2.1 Outline the characteristics of a high performing team
2.2 Discuss behaviours which can be observed in a high performing team
3.1 Identify advantages and disadvantages of leadership styles that can be used to manage a high performing team
Task 3
3.2 Assess communication methods used for different types of teams
3.3 Explain how to motivate a team to achieve results
4.1 Explain the challenges of managing a team
Task 4
4.2 Explain how to respond to challenges proactively
4.3 Outline approaches to absence management
5.1 Outline approaches to ensure team members work to a shared purpose
Task 5
5.2 Explain how to allocate work to team members
5.3 Identify methods of monitoring team performance
5.4 Explain how to provide feedback on individual and team performance
