3CO02 Assignment Example
Report on a case study
The People Practice manager is surprised by the limited use of metrics within the department and is seeking to raise awareness and understanding among the People Practice Team members. The manager intends to convey that different types of evidence and data can help make informed decisions and judgments in all manner of working situations and practices. As a part of the subsequent learning and development day for the People Practice Team, you will need to prepare a presentation and presenters notes. Using the example of a survey that has been gathered from three departments of the organisation, you are also asked to provide an interpretation of the survey data.
Getting Prepared for the Tasks:
- To ensure that your progress is tracked, you should discuss your assessment work with your Assessor at the start of the assignment and, where appropriate, agree with milestones.
- To guide your evidence, please refer to the indicative content in the unit.
- Please pay attention to the format in which you present your evidence; you are a member of the People Practice Team.
- Make sure that the evidence you gather for this assessment remains your own.
Among the other benefits are:
- Formal feedback from your Assessor must be completed and acted upon.
- Describe how you have taken advantage of learning opportunities and kept current with your professional development.
- Check out the CIPD Insight and Fact Sheets on these subjects.
Task One: Presenter notes for the presentation
It should inform how evidence-based practice affects organisational measures and outcomes and how generating value benefits employees, customers, and broader stakeholders. Be sure to:
- Give examples of three different types of evidence-based practices that can inform principle-led judgements and outcomes for an organisation and define what it means to have evidence-based practice within an organisation. (1.1),
- Explain why it is crucial to use data to assist with organisational improvements and why it needs to be timely, ethical, and accurate. (1.2)
- Describe two different types of data measurements and information people professionals can use and how each of them can be used to collect and collate information to support effective decision-making. (1.3)
- Explain how organisational policies, procedures, and other forms of evidence can be used to support appropriate decisions and choices. (1.5)
- Explain the range of internal and external customers and stakeholders that people professionals work with and what influencing has to do with the relationships (2.1)
- Define what it means to create value in your role as a people professional, and identify the benefits of providing value to customers and stakeholders (2.2)
- In light of good practice examples, discuss how the work performed by people professionals in an organisation benefits others by supporting good practices, open cultures, commitment and engagement. (2.4)
- Provide an overview of how social media can be used within and outside of workplaces to improve organisational communication and identify risks. (2.3)
- Describe how you can maintain a focused customer attitude in your professional or voluntary position to ensure high standards and customer satisfaction. (2.5)
Task two: Analysing data to inform practice
During a recent audit of the quality of work, a mini-survey was carried out as a pilot. Raw data were collected from the first three departments, Research & Design, Administration, and Marketing. You were asked by the People Practice manager to represent the survey results as percentages and to analyse the survey results.
- Analyse the raw numerical data presented in the tables below and convert them to percentages to visualise the results.
- Analyse these, identifying themes, patterns and trends that appear to be present. During the analysis, consider the possible issues that the data have revealed.
- Based on the above statistics, estimate how many working days each department will lose in three months.
- Assume that these rates would continue for 12 months and calculate the average loss of working days.
- Estimate the pay cost if all absentees were contractually paid total remuneration while off sick during the three months. (1.4)
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